Last Updated: October 2024

This Privacy Policy explains how Mevi ("we," "us," or "our") collects, uses, stores, and protects personal data when you ("user" or "you") access and use our website (getmevi.com and joinmevi.com), mobile applications (available on Apple App Store and Google Play Store), and related services (collectively, our "Services"). We are committed to safeguarding your privacy while ensuring flexibility and compliance with relevant privacy laws.

1. Information We Collect

We collect personal data that you provide directly to us, as well as data about your use of our Services. This may include:

1.1 Personal Data

• Account and Profile Information: Information you provide to create and manage your account.
• Family Information: Details about your family structure and support network.
• Service Usage Data: Information about how you interact with our Services.
• Technical Data: Device information, website and app usage data, and analytics.
• Communications: Data from your interactions with us, including customer support.

1.2 Methods of Collection
We collect information through:

• Direct interactions with our Services.
• Automated technologies (e.g., cookies).
• Third-party service providers.

2. Use of Personal Data

We use personal data for the following purposes:

• To provide, maintain, and improve our Services.
• To personalize your experience.
• To communicate with you and respond to inquiries.
• To analyze usage patterns and trends.
• To enhance the security of our Services.
• To comply with legal requirements.

2.1 Legal Basis for Processing

We process personal data based on your consent, to fulfill contractual obligations, to comply with legal requirements, or based on legitimate business interests as applicable.

3. Sharing of Personal Data

We may share your personal data in the following circumstances:

3.1 Service Providers
We may share your data with trusted service providers who assist us in delivering and maintaining our Services. These providers are required to keep your personal data confidential and use it only for the purposes of providing services to us.

3.2 Legal Obligations
We may disclose personal data to comply with applicable laws, regulations, or legal processes, such as court orders or subpoenas.

3.3 Business Transactions
In the event of a merger, acquisition, or asset transfer, your personal data may be part of the transaction. If such changes occur, we will ensure that appropriate data protection measures are in place.

4. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction. We review these measures regularly to adapt to changing security standards.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve your experience and gather usage data. You can control your cookie preferences through your browser or app settings.

5.1 Cookie Preferences

You may choose to manage cookies through your browser or device settings. If you are a resident of a jurisdiction with specific privacy regulations (e.g., California), you may have additional rights regarding data-sharing practices.

6. Your Rights

You have the right to request access, correction, or deletion of your personal data. You may also have the right to object to or restrict data processing, as well as request data portability.

6.1 Exercising Your Rights

To exercise these rights, please contact us using the contact form on our Website. We will respond to your requests in a timely manner and in accordance with applicable laws, typically within a reasonable timeframe.

7. Data Retention

We retain personal data for as long as necessary to provide our Services and fulfill our legal obligations. Retention periods may vary depending on the purpose for which the data was collected and any legal or regulatory requirements.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our data practices. Any significant updates will be posted on our website, and users are encouraged to review the policy regularly.

9. Contact Us

For questions or concerns regarding this Privacy Policy, please contact us through the contact form on our website.

10. Compliance with Privacy Laws

We comply with applicable privacy laws and regulations in the jurisdictions where we operate. By using our Services, you acknowledge that you have read and understood this Privacy Policy.